thejunipertree: (RAWR!)
[personal profile] thejunipertree
So, I came home from work today to find two pieces of mail. I was in a bit of a hurry because I'm meant to leave for the Engineer's lodge by 6:30 and it's already 6:15. The animals haven't been fed and I need to fix my face into something resembling appropriate for social situations.

The Amazing Larry calls me as I'm opening the mail. In the middle of him talking, I blank out completely.

Why?

The paper in my hand is a letter from Innova, which is the nursing home my mother was in when she died.
The paper in my hand reads:

Dear Tara Maguire,

The purpose of this letter is to collect an outstanding balance due Innova Health & Rehab.

Over a long period of time you have been either contacted by phone or by mail requesting payment for services rendered to Patricia Bangle - balance due when a patient at our center.

We were then when such care was needed, now we ask that you make good on your portion of the health care costs.

If for some reason you do not agree with the chares sent to you, please feel free to give your reasons by calling Theresa Becker, officer manager.

If we do not hear from you or receive payment within ten days of receipt of this letter, we are left with no choice but to pursue this matter legally and turn the matter over to our attorneys for collection.

Please let us both avoid this step and pay the outstanding balance indicated. This will be the final letter you receive from us. If your payment crosses this letter in the mail, please disregeard and thank you for your payment.

Thank you for your immediate attention to this matter.

Sincerely,

Jeffrey J. Satten
Administrator
Innova Health & Rehab


Balance due?
$2424.74

Here's an idea, Mr. Jeffrey J. Satten, who really needs to have his assistant proof any outgoing mail for any and all grammatical fuckery: GO FUCK YOURSELF.

Not only am I not responsible for any of my mother's debt, but you could have at least waited longer then TEN FUCKING DAYS (the letter is dated 11/22/04) after her death to send me a collection notice. Not only should you take this debt and pound it up your ass with twenty pounds of hot sand, but you're GODDAMN LUCKY I don't sue you gibbering buffoons for contributing to my mother's death by negligence. You've never sent me one single notice for any monies owed. Not one piece of mail and not one single phone call.

You "were there when such care was needed"?

Where were you when my mother laid in a puddle of her own piss for over an hour because her aide wouldn't respond to the bell? Where were you when my mother needed her pain medication, but didn't get any because no one called it into the pharmacy and she had to wait three days for it? Where were you when my mother had to go to physical therapy, but no one came down to get her for her session? Where were you when my mother fell out of bed and injured herself, repeatedly? Where were you when one of the aides called my mother 'a pain in the ass'? Where were you when my mother's belongings disappeared? Where were you when my mother developed an infection in her salivary gland and I had to harass the nurse to give her more morphine to relieve the immense pain? Where were you when the air conditioning unit broke down in my mother's room and no one fixed it for almost a week? Where were you when I asked for my mother's bedding to be changed and I was told, "I just did it. She's gonna have to wait. I'm on break."? Where were you when my mother's nephrostomy bags needed to be emptied so badly that they overflowed and spilled everywhere? Where were you when my mother started passing blood clots from her ass? Where were you the numerous times I had to correct my phone number in the patient chart because it was off by one digit and the dumbass on shift at the time couldn't get their thumb out of their ass long enough to figure out where to contact me?

WHERE THE FUCK WERE YOU?!

Any time any of those things occured, I was chasing nurses and aides down the hallway, giving them a ration of shit for not doing their jobs. I cleaned up my mother's shit, piss and vomit. I changed her goddamn diaper. I emptied out her nephrostomy bags. I got her back into bed the time she fell when I was actually there. I screamed at the nurses to give her some goddamn pain medication. I put fresh water in her oxygen tank. I called maintenance to fix the AC window unit. I brought her food and coached her to eat it when she refused the slop you serve to the residents. I changed her bed. I did her laundry. I held her hand when she was upset. I came up when the power went out for several hours during a storm and sat with her because she was scared. I got her in and out of her wheelchair, no matter how many times she played the "Up, no wait, down" game. Most of these things happened before she ever went on hospice.

Again I ask, WHERE THE FUCK WERE YOU?

Fuck you, Jeffrey S. Satten.
Fuck you and fuck this shit.

(no subject)

Date: 2004-12-01 10:29 pm (UTC)
From: [identity profile] greyboy.livejournal.com
I'm sorely tempted to say you should send that exact response, verbatim, back to them.

Only who knows how much more trouble that might cause?

(no subject)

Date: 2004-12-01 10:39 pm (UTC)
From: [identity profile] vivaemptiness.livejournal.com
I was just going to say the same thing.
It might not be "professional" but neither were they, sounds like.

I'm just really angry and sad for you that this still can't be over yet.

(no subject)

Date: 2004-12-02 08:25 pm (UTC)
From: [identity profile] prgrmr.livejournal.com
Send a letter to them registerd mail with a CC to the state dept. of insurance and to the state attorney general's office. That will at least get a formal response.

Seriously.

(no subject)

Date: 2004-12-01 11:30 pm (UTC)
From: [identity profile] missjanette.livejournal.com
I have to agree with what's already been said. Let those fuckers have it.

I would consider refusing to pay for said services. She has not left money behind to pay it or anything like that. Bad enough she got shitty care that you should have to pay for it. I suggest you talk to a lawyer as well. Bastards. we hates them.

Should you be in a position where you are forced to pay, I am willing to donate stuff for you to ebay/make paypal donation/solicit paypal donations.

(no subject)

Date: 2004-12-02 12:55 am (UTC)
From: [identity profile] chicanerys-muse.livejournal.com
I am fourthing the notion of the above comments.
A. Talk to a lawyer. I think You may have a case, if nothing else, you will be covering your own ass.

B. I would let them have it. In more ways than one. I fucking hate Our healthcare policies in general, and this is the summation as to why. I would possibly talk to Angel tomrrow, maybe get some insight on a legal/insurance/hr thing.

If nothing else, they need a cock punching. the whole lot of them.

(no subject)

Date: 2004-12-02 01:22 am (UTC)
From: [identity profile] theepumpkingirl.livejournal.com
i also agree with the aboves.
and a resounding PUCK YOO, to every last one of them.

smells like a time for some war games, as well.

(no subject)

Date: 2004-12-02 05:36 am (UTC)
From: [identity profile] serpent-sky.livejournal.com
Later, I'm going to ask my mother what they did about that sort of fuckery with my grandmother on my father's side. I know there was a problem of similar proportions, and there was no money TO pay with, as they had bled all of her accounts and property dry during the time she was in the hospital. I'll see if I can get anything helpful for you.

That letter is one of the rudest things I have ever read. Heartless bastards.

I wish you *could* sue, but the truth is, most of these places can gauge who has the money/resources o sue them, and act accordingly. I'll see if I can find anything out for you tonight.

(no subject)

Date: 2004-12-02 06:25 am (UTC)
From: [identity profile] rowan-1958.livejournal.com
The timing of the letter sucks, I can't dispute that in the least. Unfortunately going to an attorney would be a waste of time and money, you don't have a case to sue the nursing home. If you can ignore it, do so, as your mother left no "estate" for them to attach or lay claim to. The sad fact, in NJ at least, is that when a patient goes into a nursing home facility, said facility lays claim to their Medicare/Medicaid and any pension/Social Security/disability payments the individuals gets. Does it suck? Yea, but it's the system...be thankful they only told you verbally at a meeting they wanted her SSD check, and there's nothing in writing about *that* or you would seriously be on the hook, and quite possibly in trouble with the feds. I'd just ignore this and lay low....

(no subject)

Date: 2004-12-02 06:27 am (UTC)
From: [identity profile] rowan-1958.livejournal.com
Also, did you ever call Social Security to let them know Pat had passed away?

(no subject)

Date: 2004-12-02 06:44 am (UTC)
From: [identity profile] rhiann31.livejournal.com
I disagree with the "going to an attorney would be a waste of time"...while you may not have a case to sue, you should have someone to advise you on your rights (and if we can get you free legal help, what's the harm? See my comment below)...also, there are other things you can do to businesses that hurt them as much as suing them...right now isn't the time for this; we'll talk about this again, when the time is right...

(no subject)

Date: 2004-12-02 06:40 am (UTC)
From: [identity profile] rhiann31.livejournal.com
Uh, this is completely fucked up...they cannot just send you one letter, threaten legal action and expect everything to be honky-dory...Tony's Uncle Binky is an estate lawyer=this is his specialty; I'd imagine that he deals with from time to time (I'm guessing that most of his clients were wealthy when they passed)...If you'd like, I can pick his brain/put him in touch with you...and unless NJ law is different than PA law, you are not responsible for your mother's debts...you may choose to pay, but you are not legally responsible...if she left no estate, then too bad, too sad for our dear friend Jeff...

...btw, you got some direct contact info for our little friend? I've got a little time on my hands and that may not prove to be good for Jeff...

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